Responsible Gaming at 1kk

Our Commitment to Player Safety

At 1kk, we are committed to providing a safe, fair, and enjoyable online gaming environment for all players in Bangladesh. We understand that while most of our players engage with cricket betting, live casino, and slots purely for entertainment, gambling can sometimes become problematic for a small number of individuals. That is why we have built a comprehensive set of responsible gaming tools and resources to help every player stay in control.

Gambling at 1kk is strictly for adults. Players must be 21 years of age or older to register and play. We take our duty of care seriously — if you ever feel that gambling is negatively affecting your finances, relationships, or mental health, please use the tools below or contact our 24/7 support team without hesitation.

Responsible Gaming Tools

Know the Warning Signs

Problem gambling can develop gradually and is not always obvious. Being honest with yourself is the first step. Watch out for these common warning signs:

• Gambling with money you cannot afford to lose, including rent, food, or family expenses.
• Chasing losses by placing increasingly larger bets to recover what you lost.
• Feeling restless, anxious, or irritable when attempting to cut down or stop gambling.
• Hiding your gambling activities from family members, friends, or colleagues.
• Spending increasing amounts of time gambling instead of fulfilling work, study, or personal responsibilities.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use our self-exclusion tool or contact our support team immediately. Help is available, and taking that first step is an act of courage.

Tips for Playing Safely

Responsible gaming is not about playing less — it is about playing smarter. Keep these practical guidelines in mind every time you log in to your 1kk account:

1. Set a strict budget before you start playing and never exceed it, regardless of whether you are winning or losing.
2. Treat gaming as entertainment, not as a way to earn money or escape personal problems.
3. Take regular breaks — use the reality check reminders and step away from the screen periodically.
4. Never gamble when you are stressed, tired, upset, or under the influence of alcohol.
5. Keep your gambling activity private and do not allow friends or family to access or use your 1kk account.

These habits do not just protect your money — they protect your wellbeing and the wellbeing of people around you. Responsible gaming is a shared responsibility, and 1kk is here to support you every step of the way.

External Support Resources

Beyond our internal tools, there are independent organisations that offer free, confidential support for people dealing with gambling-related difficulties. We encourage any player who needs extra support to reach out to these resources.

Common Questions About Responsible Gaming

Here are answers to some of the most frequently asked questions about our responsible gaming policies and tools.

How do I set a deposit limit on my 1kk account?

To set a deposit limit on your 1kk account, contact our 24/7 live chat support team and request the limit you need — daily, weekly, or monthly. The limit takes effect immediately and can only be reduced further (not increased) for a cooling-off period to ensure your protection.

What is self-exclusion and how long does it last?

Self-exclusion is a formal request to block your access to 1kk for a fixed period. You can choose from 6 months, 1 year, or a permanent exclusion. During the self-exclusion period, you will not be able to log in, deposit, or place any bets. To request self-exclusion, contact our support team via live chat or email.

Is gambling at 1kk safe for my personal and financial information?

Yes. 1kk uses SSL encryption to protect all personal and financial data you share with us. Your payment details processed via bKash, Nagad, and Rocket are handled securely. We never share your information with unauthorised third parties. For full details, please read our Privacy Policy.

What should I do if I think gambling is becoming a problem for me?

First, know that you are not alone — many players face this at some point. At 1kk, you can immediately request a time-out or self-exclusion by contacting our 24/7 support team. We also encourage you to reach out to independent support organisations. The most important step is acknowledging the problem and taking action right away, whether that means pausing your account, setting tighter limits, or speaking to a professional counsellor.